Privacy Policy

Last updated: October 14, 2026

This Privacy Policy explains how EmBrace Orthodontics collects and uses information when you visit this website or contact the office.

Information We Collect

We may collect information you choose to provide when you contact the office, complete our waitlist form, or use our Greyfinch contact and patient tools. This may include your name, phone number, email address, date of birth, parent or guardian information, communication preferences, orthodontic interests, and details related to your inquiry. When you opt in to messaging, we also collect your consent choices and related consent records so we can honor your preferences.

We may also collect limited technical information about website visits, such as browser type, device information, pages viewed, and general usage data. This information helps us maintain and improve the website.

How We Use Information

We use information to:

  • Respond to questions and consultation requests.
  • Provide information about orthodontic services.
  • Coordinate follow-up related to your inquiry.
  • Send notifications, appointment reminders, and other office communications when you consent to receive them.
  • Send occasional marketing or promotional communications, such as practice news or information about services, when you separately consent to marketing messages.
  • Record and honor messaging consent, help requests, and opt-out requests.
  • Maintain, secure, and improve the website.
  • Comply with applicable legal obligations.

We do not sell personal information.

Website Communication

Call the office directly with urgent questions. Please do not use general inquiry or waitlist forms to send sensitive medical information. Our contact form is hosted by Greyfinch, our waitlist form is hosted by Google Forms, and our Patient Portal is provided by Greyfinch. Information submitted through these tools is processed by the provider to support the service you request.

EmBrace Orthodontics does not sell, share, or rent mobile information to third parties or affiliates for marketing or promotional purposes. Mobile information will not be shared with third parties for their marketing purposes. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

We may provide mobile information and consent records to service providers solely as needed to deliver and support our messaging program on our behalf, not for their own marketing. The general sharing provisions below do not authorize sharing mobile information or messaging consent for third-party or affiliate marketing.

Office communications and marketing communications have separate, optional consent choices. Messaging consent is not required to submit an inquiry or receive care, and marketing consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Text STOP at any time to unsubscribe or HELP for help. You can also call 503-427-9858 for assistance. See our Terms & Conditions for messaging program details.

Cookies And Website Tools

This website may use cookies or similar technologies to support basic site functionality and understand general website performance. You can block or delete cookies through your browser settings, although some site features may not work as expected.

Sharing Information

We may share information with service providers who help operate the website, process messages, host data, or support office communication. We may also disclose information if required by law or when necessary to protect rights, safety, or security.

Data Retention

We retain information for as long as reasonably needed to respond to inquiries, maintain business records, operate the website, and meet legal obligations.

Your Choices And Data Rights

You may contact us to request access to, correction of, or deletion of personal information you have provided, or to update your communication preferences. Depending on applicable law, you may have additional rights concerning your personal information. Call 503-427-9858 or write to the office at the address below to make a request. We may need to verify your identity before responding. Some information may need to be retained to meet legal or recordkeeping obligations.

You can withdraw text messaging consent at any time by replying STOP. Withdrawing consent does not affect your ability to contact the office by phone or receive care.

Children’s Privacy

This website is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

Security

We use reasonable safeguards to protect information. No website, email, or online communication tool can guarantee complete security, so please use care when deciding what information to submit online.

This website may link to third-party websites. EmBrace Orthodontics is not responsible for the content, security, or privacy practices of those sites.

Changes To This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page.

Contact Us

EmBrace Orthodontics

2525 NE Broadway, Suite 200

Portland, OR 97212

Phone: 503-427-9858